Project contributors
Leads
Dave is a researcher and strategist consulting as Dave's Research Company – http://davesresearch.com/
Tomomi is a designer and partner at the Tokyo/Paris based design studio AQ. She is co-founder of Design Research Tokyo and on the board of the ResearchOps Community. Twitter @tomomiq.
Benchmark and initial research
Andrew Maier is a designer, educator, and publisher who helps organizations kickstart and mature their design research practices. He sits on the ResearchOps community board and co-leads a Design Research meetup in Washington, DC, Follow him on twitter at @andrewmaier.
Holly is a research and ResearchOps leaders in the HR industry, currently promoting positive psychology at work with 15Five. She is also the Co-Chair of the ResearchOps Community and Director of Research for the NYC UXPA. She currently resides in the mythical, central New Jersey, but grew up in Texas.
Will is a freelance research lead from the UK. An advocate for the strategic, ethical and practical value of user research, he works with public and private sector orgs to make life simpler for those who need their services.
Yan is a design researcher who now focuses on problem-space research. Searching for her next challenge, she works on a remote or freelance basis. Outside of UX, her passion for women’s fitness and health also led her to online coaching busy women. She loves board/card games and creative functional movement.
Workshop organizers
UX researcher by profession and ballerina by soul. She’s truly interested in understanding the complex relationships between people and the world and ethically design them.
Andrew Maier is a designer, educator, and publisher who helps organizations kickstart and mature their design research practices. He sits on the ResearchOps community board and co-leads a Design Research meetup in Washington, DC, Follow him on twitter at @andrewmaier.
Ariel is a Brazilian design researcher with previous experiences in consumer trends research, futurology and strategic design. He’s also co-organizer of the first Brazilian event focused mainly in experience research, volunteer teacher of Ethics in AI at a non-profit organization, and loves systemic thinking and electronic music interface design.
Ash is a London-based User Researcher with a past life in filmmaking interacting with and listening to people's stories, and now, in technology, is all about delivering insights that have a positive impact on both the user and the business.
Ben is the User Research practice lead at OVO Energy, previously #ofthegovernment. Believes that understanding our participants needs will help us better design our research operations. He’s also a TinTin lookalike, apparently.
Benson Low is leading and supercharging the UX Research practice at REA Group. Over the past 20 years, he led design teams across Australia such as establishing UX Research practice at Australia Post and build the team user research as a core capability across key products and initiatives. Board member, ResearchOps Community.
Bindu is a UX researcher passionate about people, their behaviour, and the ecosystems in which they interact. She believes in contributing to the design and research community by organising meetups, sharing knowledge and mentoring juniors.
Caylie is a Senior UX Researcher at SEEK, previously at NAB. She is also the founder of the Design Research Melbourne meetup group. She enjoys thinking upp creative ways to share research insights and getting all folks excited about user research!
Celeste leads UX Research at Tuple Health in DC. She co-leads the Design Research DC Meetup, and taught courses on HCD at UC Berkeley, CCA, and the UMD. She also spearheaded TheDesignExchange, a repository of design methods and resources.
Christina is the Director of Melon Experience Design in London, UK. With her background in psychology, she is passionate about understanding people’s behaviours and insights.
She is also the founder of uxmentor.me and Leading Research.
DJ is a UX Researcher based in Wonderful Copenhagen. She runs a local ReOps Community MeetUp group and are passionate about the possibility to learn through good experiences. She also loves her dog Betty, go camping and sailing. Twitter @cphuxdk
Emma Boulton is a Design / User Research Leader based near Cardiff, UK. Emma is a member of the cheese board and also writes and speaks. You can often find her sharing her thoughts on Twitter @emmaboulton
Emma is Research Director at cxpartners, currently working with UK government, NHS and charity clients. Her favourite projects are those that enable and empower vulnerable groups to access help and support. She is co-author of Researching UX: User Research.
Eva supports and leads a community of user researchers who help teams across Citizens Advice design better services and products that meet our users’ needs.
Grace loves libraries, just not enough to work in one anymore. She is currently the Knowledge Management Specialist at the NYC UXPA and looking for a new job in the UX field.
Holly is a research and ResearchOps leaders in the HR industry, currently promoting positive psychology at work with 15Five. She is also the Co-Chair of the ResearchOps Community and Director of Research for the NYC UXPA. She currently resides in the mythical, central New Jersey, but grew up in Texas.
Jo leads the User Research and Performance Analytics team at the Care Quality Commission. Based in Leeds, and committed UK public servant, Jo is passionate about making users’ experiences of Government the best they can possibly be.
Johnny is a project manager specializing in planning and coordinating logistics for qualitative research studies. Co-founder Design Research Tokyo.
Juliana is a Senior Researcher at Solera, based in Madrid. She has been around the globe, interviewing users in more than ten countries. Previously she worked with great clients, such as WRI, Conservation International, StubHub, BBVA, Telefonica, Vodafone, and more.
Kelsey is a UX Researcher at Optimal Workshop, a user research platform. She has the most excellent job in the world - researching researchers! On the side, she runs the local UX Meetup group in Wellington, New Zealand. She also loves video games, long forest walks and concerts.
Lade is an experience and service designer using her writing, research, strategy, and facilitation skills to help build useful and usable products and services. She is interested in emerging technology, emerging markets, employee experience, and social good. Organiser Usable, SheDesigns, and UXR Hangout.
User-centred product design advocate who came across the ResearchOps community with great joy. How else could we tackle enterprise product design better and faster? Delights in finding great inspiration and energy from connecting with both the local and global research community.
María José is the Lead Researcher at Solera, based in Madrid. Since she arrived, she has been meeting our end-users around the globe to share critical insights with the Product and Design teams. She has created a ReOps framework called UXBridge.
Marie-Aude is a UX-Researcher based in Zürich, Switzerland and the co-founder of the Zurich UX Research Guild, the first group exclusively dedicated to the UXR community in Switzerland. The group started with the Research Ops Skills Workshop and grew to 270 members since then.
Marine is a Paris-based user researcher working at Algolia. She is interested in new technologies development, smooth integration of research in product cycles and ethical philosophy. She is also Chapter Lead for the mentorship program of Hexagon UX Paris.
Matt is the co-founder and Chief Catalyst at Spark Consulting Group. He loves to nerd out about research, design, complex collaboration, and dogs.
Rebecca is a UX Researcher passionate about building UX practices, growing the next generation of UX Researchers, and enabling everyone to participate in research. Board member, ResearchOps. Director of Mentorship, UXPA Austin Board.
Will is a freelance research lead from the UK. An advocate for the strategic, ethical and practical value of user research, he works with public and private sector orgs to make life simpler for those who need their services.
Youp is a Netherlands-based UX researcher that loves what he does: bringing people, services and technology together in a sustainable way.
Analysis & Consolidation
Marine is a Paris-based user researcher working at Algolia. She is interested in new technologies development, smooth integration of research in product cycles and ethical philosophy. She is also Chapter Lead for the mentorship program of Hexagon UX Paris.
Inspiration
Brigette Metzler: Always-on encouragement and support for this work!
Jason Mesut: Thank you for showing us there are so many ways to map and model one's work.
Simon Wardley: The shape of our framework is directly drawn from Wardley maps, an amazing tool that allows one to snapshot the evolution of complex systems (among many other things.)
Christopher Alexander: Pattern language architect and spiritual guardian of quality (in the capital-Q sense of the whole).